Privacy policy


. 1. General

1.1 . Ride Mobility Ltd. (Hereinafter the “Company”) respects the privacy of users entering the Company’s website (Hereinafter the “Site”) and / or the users of the various information and services offered within its framework. The purpose of the terms set forth in this Privacy Policy, which form an integral part of the Terms of Use, is to review, inter alia, the manner in which the Company uses information provided to it by users of the Site and / or collected by it while using the Site.

1.2 . The Privacy Policy is worded in masculine for convenience only and applies to both women and men.

1.3 The Company may from time to time change the provisions of its privacy policy, in order to reflect technological and / or business and / or legal and / or regulatory changes and the like. In this case, the changes will be updated in this document and published on the website. Continued use of the site by the user after making the changes will indicate his consent to these changes, and therefore the company recommends reviewing this privacy policy from time to time.

1.4 All definitions and terms in the Privacy Policy shall be the same as those set forth in the Terms of Use, unless the context otherwise requires.

  1. Registration and transfer of information to the company

2.1 Some of the services on the site require registration and / or the provision of personal information. As part of contacting the company and / or registering for its mailing list and / or personal area on the site, the user will be asked to enter personal details such as full name, mobile phone number, e-mail address, license number, service reception area and the like. As long as the data is not provided in the requested fields, the user’s request will not be forwarded for further processing and he will not even be able to subscribe to the company’s mailing list.

2.2 The Company has registered databases in which the data and details provided and / or collected about the users of the website, which are intended, inter alia, for the purposes of managing and operating the website, including the information and services offered on and / or through it, providing service to customers and users, direct mail, sales management, Marketing, recruiting customers and employees, conducting analyzes, surveys, studies, etc. It is hereby clarified that the user does not have any legal obligation to provide such information and that the provision of information depends on his will and consent. However, the user is aware that in order to contact the company and / or subscribe to its mailing list on the site, filling in some of the fields is a necessary condition.

2.3 The user declares that all information provided and / or updated on the site is correct, reliable and accurate and that he made the contact and / or registration to the personal area and / or the mailing list in his name and for himself only and not in name and / or for third parties, except in cases In which he was expressly permitted to do so. The information provided by the user, even before providing any details to the company, as well as additional information that will accumulate about him and his actions through the site will be stored in the company’s databases as detailed above, and will be used in accordance with the database purposes in section 2.2 above, in accordance with this privacy policy.

  1. Collection and use of information

3.1 The Company may collect and use the information provided by the user and / or the information that has accumulated about him, including during the use of the site, in order to improve, enrich and / or change the site, the services and content offered within it, and to update the user and edit Satisfaction surveys regarding promotions and / or services offered by the company and / or those on its behalf and / or by third parties with whom the company has business cooperation. In addition, the user agrees and authorizes the company to use the information for marketing and statistical purposes, and to provide aggregate statistical information to third parties, including advertisers, subject to the terms of the privacy policy. It is clarified that this aggregate statistical information will not personally identify the user.

3.2 Without derogating from the above, and subject to the user providing his contact details to the company and his consent to receive direct mail and marketing messages, the company may send the user, from time to time, by e-mail, message to smartphone and / or other means of communication provided by the user, information about its services and products. Marketing and advertising information of the company. The user will be entitled to revoke his consent at any time and to stop receiving the information using the “Remove” button which will appear at the bottom of the message or a reply option in the same way as the message was sent with the word “Remove”.

3.3 The site uses automated tools to characterize the user’s use of the site and improve the browsing experience. These tools collect information about the user and about his use of the site. This information includes, among other things, the details of the user’s Internet Service Provider, his address in the Internet Protocol

(IP address), the location of the device used to access the site, the times and ways of using the site, the type of browser and other details that indicate how the site is used, consent to the use of information for company purposes, improving the browsing experience, internal testing and the like.

3.4 The site uses “cookies” for its day-to-day and proper operation, including in order to collect statistics about its use, verify details, adjust the site to the user’s personal preferences, characterize the products suitable for him, advertisements tailored for him, even when browsing At other sites, ease of use of the site and information security needs.

3.5. Cookies are text files that are created with the use of the website, assuming that the user’s device settings allow it. Some cookies will expire when the user closes the site and others may be stored on the device’s memory. As long as the user is not interested in cookies, he can avoid this by changing his browser settings and / or by changing the privacy settings within the site. However, keep in mind that disabling cookies may prevent the user from using some of the services and features on the site.

  1. Providing information to a third party

4.1 The Company takes reasonable and acceptable measures to protect against the leakage of personal information identifying the user to third parties, and will refrain from transferring personal information and / or sensitive information except in the following cases:

4.1.1 in accordance with the user’s requirement and / or his consent;

4.1.2 As part of collaborations with companies with which the company has business cooperation;

4.1.3 In any case where the user has violated the terms of use, including the terms of the privacy policy and / or in cases where he has performed or attempted to perform the user and / or anyone on his behalf actions contrary to the terms of use, including the privacy policy and / or the provisions of any law;

4.1.4 due to a court order and / or a requirement of a competent authority to provide the information;

4.1.5 due to any dispute and / or claim and / or demand and / or lawsuit and / or legal proceedings that will be conducted between the user and / or anyone on his behalf and the company and / or anyone on its behalf and / or any third party;

4.1.6 In any case where the Company believes that the provision of the information is necessary to prevent serious damage to the Company and / or other users and / or third parties and / or in order to prevent other serious damage in its sole and exclusive discretion;

4.1.7 In the event that the Company transferred and / or transferred to any third party its activities and / or its rights and obligations towards the user, provided that that third party as aforesaid accepts the provisions specified in this privacy policy and the provisions of any law. It is clarified that all of the above does not detract from the Company’s right to transfer to third parties information that is not personal, which does not directly identify the user by name and / or identity information.

  1. Information security

5.1 The company does everything in its power to protect the confidentiality of the information and data provided by the users of the site, while taking acceptable precautions and using advanced security technologies. The user is aware that the company devotes resources and takes strict measures to prevent intrusion into the site and to prevent possible invasion of users’ privacy, but it is unable to completely prevent disruptions to the site.

5.2 The Company uses reasonable and acceptable means of protection and encryption in relation to the activities of providing online information in accordance with the law, and takes care to update them regularly, inter alia, to protect the site and its contents from unauthorized intrusions, breaches or eavesdropping. The said safeguards are intended to secure the flow of information between the user’s computer and the site’s servers, the communication through it and the information under the company’s control, against accidental or intentional exploitation, loss, destruction or against access by unauthorized and / or unauthorized persons and / or parties.

5.3 The Company is regularly updated with technological developments in order to provide users with the best protection against intrusion and / or hacking, including unauthorized access to its databases. At the same time, the company clarifies that in cases which are not under its control and / or due to force majeure, it does not guarantee that the site will be operated properly without any interruption and / or that the site and / or information and data collected and / or provided as above will be completely immune. Because of unauthorized access and / or intrusion into the Company’s databases and that the user is aware that the Company will not be liable for any damage and / or loss, direct or indirect, of any kind, caused as a result, including due to invasion of privacy.

  1. Contacting us about privacy

6.1 According to the Protection of Privacy Law, 5741-1981, you, or someone on your behalf, may review the information about you that is in the Company’s database and even ask the Company to correct this information if it is incorrect, complete or inaccurate. To exercise this right, you must send a written request to the company via the “Contact Us” page on the website or alternatively you can contact one of the contact details listed in section 6.2 below.

6.2 For any questions and / or clarifications and / or comments regarding this Privacy Policy, or if you wish to delete, change or correct your personal information, please send an e-mail to: Alternatively, you are welcome to send a letter to the Company’s address : Ryde Mobility Ltd., Hanamal 32 Haifa, Sarona Space. All correspondence to the company must include your full details including, residential address and contact email address. The company will endeavor to respond to any reasonable request / request within a reasonable time.

6.3 To the extent that you believe that your privacy has been violated in any way by the use of the website, by any party, you can contact the company in the manner stated above.