Supplier & Fleet Management
Manage transportation vendors, assign rides to drivers and vehicles, track costs per supplier, and handle complaints - all from one platform. Replace spreadsheet coordination with a dedicated supplier portal.
Dedicated Supplier Portal
Each transportation vendor gets their own portal - accept ride assignments, assign drivers and vehicles, view operational reports, and respond to complaints. No more phone calls and spreadsheets.
Ride Assignment & Dispatch
Assign rides to specific drivers and vehicles in-platform, or let connected transport management systems (YIT, GETT, Yango, Kastel) handle dispatch automatically via integration.
Price Rate Engine
Configure pricing by area, vehicle type, supplier, and ride duration. Every ride is priced automatically during production - no manual cost lookups, no billing disputes.
Complaint Handling Workflow
Structured complaint resolution: passenger files a complaint, operator routes it to the supplier, supplier responds, admin makes the final decision. Full audit trail at every step.
Vendor Performance Reports
Track on-time performance, occupancy rates, no-show patterns, and cost-per-ride by supplier. Compare vendors side by side to inform contract renewals and SLA negotiations.
Multi-Vendor Coordination
Manage multiple transportation suppliers across sites, shifts, and vehicle types - each with their own pricing, capacity rules, and service levels. One dashboard, all vendors.
Stop Managing Vendors by Spreadsheet
Most organizations manage their transportation vendors through a patchwork of phone calls, email threads, and Excel files. When a ride is late, there is no clear record of what happened. When costs spike, there is no way to trace the cause. When a driver no-shows, the complaint gets lost.
Ryde’s Supplier & Fleet Management solution replaces that patchwork with a structured, auditable system. Your suppliers get a dedicated portal where they manage their own assignments, view their reports, and respond to issues. You get a centralized dashboard where every ride, every cost, and every complaint is tracked. With integrations to transportation management platforms like YIT, GETT, and Yango, dispatch can be fully automated.
The Price Rate Engine automatically matches pricing rules to every ride based on area, vehicle type, supplier, and duration - eliminating manual calculations and billing disputes. Combined with vendor performance reports that track on-time rates, occupancy, and cost per ride, you have the data to negotiate better contracts and hold suppliers accountable.
See How Ryde Manages Your Transport Vendors
Book a demo to see the supplier portal, automated dispatch, and vendor performance reporting.